Legal & Policies

Terms & Conditions

Welcome to My World Holidays™ ("Company", "we", "our", or "us"). By accessing or using www.myworldholidays.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Introduction

My World Holidays™ provides travel-related services including but not limited to:

• Flight Bookings
• Hotel Reservations
• Holiday Packages
• Visa Assistance
• Travel Consultation
• Domestic & International Tours

2. Acceptance of Terms

By using this website, making an enquiry, or booking any travel service through My World Holidays™, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

3. Use of Website

You agree to:

• Use the website only for lawful purposes.
• Provide accurate and complete information when making enquiries or bookings.
• Not damage, disable, overload, or impair the website.
• Not attempt unauthorized access to any server, database, or system connected to this website.
• Not misuse our services or interfere with website security.

4. Booking & Payments

• All bookings are subject to availability and supplier confirmation.
• Prices displayed on the website may change without prior notice.
• Full or partial payment may be required to confirm a booking.
• Applicable taxes, payment gateway charges, and convenience fees may apply.

5. Pricing & Accuracy

We make every effort to provide accurate pricing and travel information. However, pricing errors, supplier updates, availability changes, or technical issues may occur.

My World Holidays™ reserves the right to correct pricing errors, update information, modify bookings, or cancel bookings affected by such inaccuracies.

6. Third-Party Services

We work with third-party suppliers including:

• Airlines
• Hotels
• Tour Operators
• Transport Providers
• Visa Agencies

Their own terms, policies, and conditions apply in addition to these Terms & Conditions. We are not responsible for:

• Service disruptions.
• Airline schedule changes.
• Hotel overbooking.
• Supplier insolvency.
• Force majeure events.

7. Intellectual Property

All website content including logos, branding, graphics, photographs, videos, text, and software are owned by or licensed to My World Holidays™. You may not:

• Copy website content.
• Republish our material.
• Use our logo without written permission.
• Modify or distribute our content.

8. Limitation of Liability

My World Holidays™ shall not be liable for:

• Flight delays or cancellations.
• Missed connections.
• Loss of baggage.
• Travel document loss.
• Accidents or illness during travel.
• Indirect or consequential damages.

Our total liability shall never exceed the amount paid for the affected booking.

9. Force Majeure

We are not responsible for delays or failure to perform our obligations due to circumstances beyond our control, including:

• Natural disasters
• Pandemics
• Government restrictions
• Political unrest
• War
• Strikes
• Weather conditions
• Transportation disruptions

10. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Changes to these Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will become effective immediately after publication on this website.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any dispute arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

Booking Terms & Conditions

These Booking Terms & Conditions govern all bookings made through My World Holidays™. By confirming a booking with us, you acknowledge that you have read, understood, and agreed to these terms.

1. Booking Confirmation

• All bookings are subject to availability and confirmation from the respective airline, hotel, tour operator, transport provider, or other travel service provider.
• A booking is considered confirmed only after the required payment has been received.
• Confirmation vouchers, tickets, or itineraries will be issued after successful confirmation.
• Prices and availability remain subject to change until the booking is confirmed.

2. Customer Information

Customers are responsible for providing complete and accurate information, including:

• Passenger Names
• Date of Birth
• Mobile Number
• Email Address
• Passport Details
• Visa Information (where applicable)

Any costs arising due to incorrect information provided by the customer shall be the sole responsibility of the customer.

3. Payment Terms

• Full or partial payment may be required depending on the booking.
• Failure to pay within the specified time may result in automatic cancellation.
• Payments may be made through approved online payment methods, UPI, bank transfer, debit cards, credit cards, or other accepted payment options.

4. Pricing

• Prices are subject to availability.
• Airfare, hotel rates, taxes, exchange rates, fuel surcharges, and supplier pricing may change without notice.
• Any increase imposed by suppliers before confirmation may be passed on to the customer.

5. Travel Documents

Customers are responsible for carrying valid passports, visas, permits, vaccination certificates, travel insurance, and other required travel documents.

My World Holidays™ shall not be responsible for losses arising due to incomplete or invalid documentation.

6. Cancellations & Amendments

• Cancellation requests must be submitted through our official communication channels.
• Refund eligibility depends on the policies of airlines, hotels, and other suppliers.
• Service charges paid to My World Holidays™ may be non-refundable.

7. Travel Insurance

Travel insurance is strongly recommended for all travelers.

Unless specifically included in your package, travel insurance must be purchased separately by the customer.

8. Supplier Responsibility

Airlines, hotels, cruise operators, transport providers, and other travel suppliers operate independently.

My World Holidays™ acts solely as an intermediary and shall not be liable for delays, cancellations, overbooking, supplier deficiencies, strikes, or operational issues.

9. Force Majeure

We shall not be responsible for delays, cancellations, losses, or changes resulting from circumstances beyond our reasonable control, including:

• Natural Disasters
• Pandemics
• Government Restrictions
• Political Unrest
• War
• Strikes
• Weather Conditions
• Transportation Disruptions

10. Limitation of Liability

• Our liability shall not exceed the amount paid for the booking.
• We are not liable for indirect, incidental, or consequential damages.

11. Customer Conduct

Travelers are expected to comply with all airline rules, hotel policies, destination laws, immigration requirements, and local regulations.

Any penalties or losses arising from misconduct shall be the sole responsibility of the traveler.

12. Governing Law

These Booking Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

Refund & Cancellation Policy

At My World Holidays™, we act as a travel booking facilitator for flights, hotels, holiday packages, visa assistance, and other travel-related services. Cancellation and refund policies vary depending on the respective airline, hotel, tour operator, transport provider, or other supplier.

1. Flight Bookings

• Flight cancellations and refunds are subject to the respective airline's fare rules and cancellation policy.
• Cancellation charges imposed by the airline will be deducted from the refundable amount.
• Convenience fees, service charges, and payment gateway charges are generally non-refundable unless otherwise stated.
• Refund processing usually takes between 7 and 30 working days after approval by the airline.

2. Hotel Bookings

• Hotel cancellations are governed by the cancellation policy of the booked property.
• Certain hotel bookings may be non-refundable.
• Cancellation charges may apply depending on the hotel policy.
• Refunds, where applicable, will be processed only after confirmation from the hotel.

3. Holiday Packages

• Cancellation charges vary depending on the destination, supplier, travel date, and package type.
• Visa fees, insurance premiums, supplier deposits, and third-party charges are generally non-refundable.
• Applicable cancellation charges will be communicated at the time of cancellation.

4. Refund Process

• Approved refunds will be credited to the original payment method wherever possible.
• Refund timelines depend on airlines, hotels, banks, payment gateways, and other suppliers.
• Processing time may vary based on the respective service provider.
• My World Holidays™ is not responsible for delays caused by third-party providers.

5. Amendments & Rescheduling

• Date changes, passenger name corrections, destination changes, and other amendments are subject to supplier approval.
• Additional airline fare differences or supplier charges may apply.
• Service charges may also be applicable depending on the nature of the modification.

6. Non-Refundable Charges

The following charges are generally non-refundable unless specifically mentioned otherwise:

• Visa Processing Fees
• Travel Insurance Premiums
• Payment Gateway Charges
• Convenience Fees
• Service Charges
• Supplier Cancellation Charges

7. Customer Responsibilities

• Carefully review cancellation terms before confirming any booking.
• Submit cancellation requests through our official communication channels.
• Ensure all booking information provided is accurate.

8. Our Responsibility

My World Holidays™ acts solely as an intermediary between customers and travel service providers.

Refund approvals are governed by the policies of airlines, hotels, tour operators, transport providers, visa agencies, and other suppliers.

Disclaimer

The information provided on www.myworldholidays.com is published in good faith and is intended for general informational purposes only. While My World Holidays™ strives to keep all information accurate and up to date, we make no warranties or guarantees regarding the completeness, reliability, or accuracy of any information available on this website.

1. Information Accuracy

Travel information, pricing, availability, hotel details, airline schedules, visa requirements, and package inclusions may change without prior notice.

Although we make every effort to provide accurate information, errors or omissions may occasionally occur. My World Holidays™ reserves the right to correct any inaccuracies at any time.

2. Third-Party Services

We work with independent airlines, hotels, transport providers, tour operators, cruise companies, insurance providers, visa agencies, and other travel partners.

These organizations operate independently and are solely responsible for the services they provide.

My World Holidays™ cannot be held responsible for delays, cancellations, overbooking, supplier insolvency, service deficiencies, or operational failures caused by third-party providers.

3. Pricing & Availability

• Prices shown on the website are subject to change without notice.
• Airfare, hotel rates, taxes, exchange rates, fuel surcharges, and supplier pricing may change at any time.
• Booking confirmation is subject to availability at the time of payment.

4. Visa & Travel Documentation

Visa approval is solely at the discretion of the respective embassy or consulate.

My World Holidays™ provides visa assistance only and does not guarantee visa approval.

Travelers are responsible for ensuring they possess valid passports, visas, permits, vaccination certificates, travel insurance, and all other required travel documentation.

5. Travel Advisory

Travelers should review the latest travel advisories, immigration requirements, health guidelines, and government regulations before departure.

My World Holidays™ is not responsible for travel disruptions resulting from government restrictions, health emergencies, or changes in international travel policies.

6. External Links

Our website may contain links to external websites for your convenience.

We do not control or endorse the content, services, or privacy practices of third-party websites and are not responsible for their content.

7. Limitation of Liability

My World Holidays™ shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our website or travel services, including:

• Flight delays or cancellations
• Missed connections
• Hotel overbooking
• Loss of baggage
• Travel document issues
• Accidents or illness during travel
• Supplier-related operational issues

8. Force Majeure

My World Holidays™ shall not be responsible for any delay, cancellation, loss, or failure to perform due to events beyond our reasonable control, including but not limited to:

• Natural disasters
• Pandemics
• Government restrictions
• Political unrest
• War
• Civil disturbances
• Strikes
• Weather conditions
• Transportation disruptions

9. Copyright

All logos, branding, graphics, text, images, and website content are the intellectual property of My World Holidays™ unless otherwise stated.

Unauthorized copying, reproduction, distribution, or modification of website content is strictly prohibited.

10. Changes to this Disclaimer

We reserve the right to update or modify this Disclaimer at any time without prior notice. The latest version will always be available on this page.

Privacy Policy

Welcome to My World Holidays™. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or any of our travel services.

1. Information We Collect

2. How We Use Your Information

• Process bookings.
• Respond to enquiries.
• Provide travel consultation.
• Send booking confirmations.
• Improve our website and services.
• Provide customer support.
• Meet legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. Your information may be shared only with trusted travel partners including airlines, hotels, transport providers, visa agencies, payment gateways, and government authorities where required for your booking or by law.

4. Cookies

We use cookies to improve your browsing experience, remember your preferences, understand website traffic, and enhance our services.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices, security, or content.

7. Your Rights

• Request access to your personal data.
• Request corrections.
• Request deletion where legally applicable.
• Withdraw consent for marketing communications.

8. Updates to this Policy

We may revise this Privacy Policy periodically. Any updates will be published on this page with the revised effective date.

Questions About These Policies?

My World Holidays™ LLP

Kh. No. 24//15, Village Dhansa, New Delhi - 110073
96432 - GOMWH
hello@myworldholidays.com
www.myworldholidays.com
GSTIN: 07ACHFM5339D1Z9